At 1pBroadband we want to provide great value AND great service. We love to hear what our customers think about us. Only by listening to our customers, can we continue to provide the quality of service we would expect to receive ourselves. We have posted just a few comments we have received from our customers.
UK's most trusted† broadband
| Trustpilot score | Rating | |
|---|---|---|
| 1pBroadband | 3.9 | Great |
| Talk Talk | 2.8 | Average |
| BT Broadband | 1.5 | Bad |
| Plusnet | 2.3 | Poor |
| Sky | 1.5 | Bad |
| Virgin | 1.9 | Poor |
†Based on Trustpilot rating on 26/07/2023 compared with major broadband providers shown in the above table
Some of our Trustpilot reviews
Showing some of our 4 & 5 star reviews. See more reviews on 
My switch to Penny Broadband
My switch to Penny Broadband went very smoothly. Too early to say more at this stage.
Very pleased as I have been with them a…
Very pleased as I have been with them a while now. No problems.
Very happy with the way my transfer
I signed up due to my previous supplier ending pay as you go. The switch was easy and the charges are far less than previously.
A reliable service at an affordable price…
A reliable service at an affordable price, if BT were to improve their infrastructure locally we could get a better internet speed. Customer service has been excellent.
Can't fault the service I am regularly…
Can't fault the service I am regularly getting 43Mbps and when on sky sometimes I struggled to get 2 or 3, up to now a month in I am very satisfied.
Well can be a pain
Well, it goes off I don't know how many times a day, if I was downloading it would be a right pain, and have to start all over again, but apart from that its great when it stays on.